Please read below for answers to common questions. If you don’t see an answer to your question here, please feel free to contact us directly.
Members click here for a helpful tutorial on getting things set up.
Isn’t this something that I could just do myself?
Yes and no. Indeed, you can research the proper verbage to send to the offending sites and you could send it and then follow up and check to see that your request for a takedown was done. But if you have 1000s of sites that that are posting your material, you would not have the time to do this effectively yourself.
What if my titles are in multiple forms, such as .pdf, .doc, .jpg, .mp3, etc.?
After you sign up, you will be able to enter the specifications for each title that is being infringed upon. In many cases, you may have one title that exists in many formats and you simply specify which known formats are in existence. Then we will be able to track all versions of your title on your behalf.
How can I verify that you are actually doing the work?
After you sign up, we will begin to send you monthly reports of our takedown activity. Also, after a few months of our assistance, (even if you don’t read our monthly reports) you will begin to experience the benefit of your membership in Stop Web Pirates. This is because you will see an increase in your own sales of your digital material, as illegal versions of your works will have been reduced!
How long does it take to get your stuff removed from a website?
We begin working on your account on the first business day after you sign up, or even that day. In many cases, we can achieve success that same day if you are after one particular site. But conservatively, you should allow up to two weeks on average. This is not a reflection of our aggressive campaign on your behalf. It is a reflection of the backlog of takedown requests that some large offending sites have.
After you get the website to remove my files, why should I continue paying for your service each month?
Internet piracy is becoming so pervasive that we are almost tempted to just lie down and take it. Stop Web Pirates believes that your copyrights are your life blood and we want to help you maintain protection of your intellectual property. You know that even if we help you with one particular instance, there will be more and more postings of your copyrighted material soon thereafter. Think of our service in the same way that you would for insurance. It is helping you to PREVENT disasters BEFORE they happen.
Do you help us to get paid from sites that have been illegally selling our material?
No. We will succeed in having the offending website take down the offer of your material, but getting them to pay you past earnings is beyond the scope of our service. Usually, the cost of pursuing that is higher than that which you would recover. Just knowing that your stuff is finally off their site should be enough of a “win” for you. However, in certain cases where you really want to go after them, we will be glad to recommend an effective attorney to help you.
What if I don’t actually have a copyright for my material — can I still use your service?
Yes. In most cases, even if you have not acquired a government copyright of your work, the “implied use” of this work gives you power if you can prove that you are the originator of the material. We will still have success in protecting your works.
Do you charge a penalty if I cancel the service?
No. You can cancel any time. We will keep your account on file but deactivated. If you change your mind and want to re-activate at some point in the future, we allow you to do so without any extra charges or additional setup fees.